Meet AVA: AI customer support, built for parking. Learn more. X

Meet
Your AI Customer
Support

Always-on, always-friendly on-ground support at exits. AVA is multi-lingual, easy to talk to, and ready to help parkers 24/7.

Instant help at the
tap of a button

No long waits, no frustrated customers. AVA gives parkers instant answers right at the exit kiosk, escalating to your team only when truly needed.

Tap for Support

The parker taps the button on the exit kiosk to connect instantly.

Talk to AVA

AVA is easy to talk to, and switches to the parker’s language when asked.

Get Help or Escalate

Most issues are resolved instantly. If needed, the AI connects them to a live agent.

Build for parking,
trained for your location

AVA was developed to offer support in all kinds of parking locations, and gets better at the job by adapting to its environment.

Multilingual

Speaks and understands any language.

Noise-Proof

Filters out wind, rain, and crowd noise for crystal-clear conversations.

Custom Knowledge

Teach AVA your rules, pricing, and special event info.

Smart Escalation

Calls your support channel or connects to live third-party video support.

Always Pleasant

Calm, patient, and professional, no matter the situation.

Learns & Improves

Adapts from real interactions and operator feedback.

Support that never sleeps

Reduce call
volume

AVA resolves routine questions and frees up your staff’s time.

Enhance
customer support

No stress at the gate, just smoother exits and happier parkers.

Stay available
during off-hours

Offer 24/7 support, even when the booth is unmanned.

AI-first, but never AI-only

AVA knows its limits.

When an issue needs a human touch, it’s ready to connect!

Calls your on-call parking manager

Routes to your preferred call center

Connects directly to a live video agent service

Works seamlessly with

AVA is available exclusively for Get My Parking’s ExpressLane locations. It integrates directly with your LPR, payment systems, and support workflows. No extra hardware beyond your existing display kiosk.

Get ExpressLane

MeetYour AI CustomerSupport

Instant help at thetap of a button